In this critical time in the healthcare industry, we know organizations need solutions to ongoing challenges like retention, compliance, competency management, revenue cycle management, diversity, and employee well-being. In this podcast, Relias talks to experts across the healthcare continuum who address and solve those problems every day. Whether your care setting is a hospital, outpatient office, nursing home, behavioral health building, home-based care, community health clinic, or rehab therapy, you’ll find nuggets in our conversations with healthcare experts that inspire new approaches. Join Leigh Steiner, PhD, Partner for Behavioral Health Solutions at Relias, as we explore innovative solutions that stimulate leadership action, empower your staff, save you time, and build financial strength.
Episodes
Tuesday Dec 12, 2023
Tuesday Dec 12, 2023
In this episode, Leigh chats with CEO and author, Jack Gorman, MD, about the pervasive issue of burnout in health care. Jack explores what burnout actually is, how it differs from “moral injury” and relates to patient risks, care quality, PTSD, and much more. The two also discuss what healthcare leaders can do to help and the reason that burnout is actually a very solvable problem.
Key Takeaways
- [2:00] Jack explains what burnout is and what healthcare workers who experience it are actually feeling — and how that affects their work.
- [6:15] Leigh and Jack discuss the extent to which things outside the realm of direct patient care — electronic health records, insurance paperwork, etc. — are contributing to burnout.
- [9:00] Jack examines the existing burnout problem before COVID-19 and how the pandemic exacerbated the already-prevalent issue.
- [19:00] He explores different degrees of burnout across various roles — specifically behavioral health and ICU workers.
Additional Resources
- Want to view the episode transcript? Access it here: https://www.relias.com/resource/burnout-and-its-effects-on-healthcare-workers